US Shipping Policies:

Shipping in the United States is free and will be shipped via USPS Priority Mail.
 

Do you ship Internationally?:

Yes, be aware that international shipping times can be quite long, sometimes even more than a month, depending on the carrier. 

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***Please note that all international customers are responsible for all applicable import duties. We will not declare a lower value. Avoiding customs laws can result in your pedal being returned or permanently lost.***

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There are 3 options for international shipping:

1. USPS First Class Mail

This is generally the cheapest, but can take a very long time.  All USPS are handled by your local mail service once the package arrives in the country.

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2. USPS Priority Mail

This is much faster but also more expensive.  This also will be handed off to your local mail service once it arrives in the country.

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3. UPS

This is the fastest shipping method, most reliable, and sometimes can be cheaper than Priority Mail.  However, UPS will charge an additional handling fee on top of import duties. 

 

***Note: not all shipping options are available everywhere*** 

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Warranty and Repairs:

If it breaks, we'll fix it.

It is pretty much that simple with a few minor exceptions.

• You are responsible for shipping the pedal to me and must pay for shipping (except in the case where the pedal has failed in the first year, then I'll pay for shipping both ways)

• Cosmetic damages are not covered.

• You have completely destroyed the pedal by attempting to modify it or by running over it with a car or something like that...     

Of course, there are always exceptions, and I am pretty flexible.  I want you to enjoy your pedal, so just email info@wonderfulaudiotechnology.com if you have any questions and/or need to send it in

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Do you offer artists discounts or sponsorships?:

We do not offer any sponsorships or discounts to musicians or bands.

 

Do you accept returns?  

Generally, no, but there are exceptions.

If a return is absolutely necessary, you will be responsible for the return shipping costs and a 10% restocking fee which will be calculated off the retail price of the pedal.  Please note that we are not responsible for the pedal getting lost or damaged in the mail when shipping a return and the pedal must arrive in excellent condition for the return to process.  Please contact us first before shipping a return.